Company Policy, Terms & Conditions


The terms of sale set out here apply to goods supplied by Onyxmexicrafts, ordered from the onyxmexicrafts website at By continuing with a purchase it is deemed that you have read, understood and agree to these terms and conditions.Onyxmexicrafts reserves the right to change these Terms and Conditions without notice to you in relation to future sales.These terms do not create any rights to any parties other than the purchaser.


Onyxmexicrafts is commited to protecting your privacy. Information you provide us will not be sold or given to any outside party.

Pricing & Delivery

Onyxmexicrafts uses Paypal as our online purchasing system.We accept payment by any of the credit card shown as acceptable on the website at time of purchase.

All prices are shown in Canadian dollars and are subject to tax and delivery charges unless otherwise stated. These charges where applicable will be added on confirmation of your address and payment details and prior to the order being placed during the payment process.

The description and price of goods will be as shown on the website at the time you place your order. Every effort will be made to ensure that prices shown on the website are accurate at the time of purchase. If an error is discovered prior to despatch of your order, We will inform you as soon as possible and offer you the option of reconfirming your order at the correct price or canceling your order.

We understand that getting your items quickly is important to you. We make every effort to process your order in a timely manner. Our processing warehouse time is approximately 3-5 business days after payment has cleared. Once your item(s) leaves our warehouse we will proceed to contact you in order to provide you with the tracking information.


At Onyxmexicrafts we stand behind our product, If for any reason you are not satisfied with your purchase, you may return your product within 10 business day of receiving it. Products must be in the condition you received them with all included components.Once your return is received and inspected, we will issue you a refund for your purchase via PayPal.

Absolutely no returns will be made after 10 business days.Please contact us via email if you wish to return a purchase, in order to issue a Return Merchandise Authorization (RMA) and provide you with the instructions for the return. Please note delivery fees are not refundable once the order has shipped or if the merchandise is returned to our warehouse.In cases of goods that are faulty, damaged or wrongly supplied please contact us via email at